Some common uses of quick reply buttons include:
- Yes/No questions
- Picking from a list of options
- Confirming details like dates/times
- Navigating through different menus or topics
- Providing ratings or feedback scores
- Buttons combined with images
By letting users simply tap to respond, quick replies make chatbot conversations smoother and more user-friendly, especially on mobile devices. They also ensure more accurate responses compared to open-ended text inputs.